Quality Management

International Certificates (Preparation Courses)



  • 40 hours 8 days QM20

    Certified Calibration Technician (CCT)

    Overview

    The Certified Calibration Technician tests, calibrates, maintains and repairs electrical, mechanical, electromechanical, analytical and electronic measuring, recording and indicating instruments and equipment for conformance to established standards

    Objective

    - Understand the terminology, concepts, underlying mathematical functions, and procedures relating to the Body of Knowledge for the Certified Calibration Technician exam. - Become familiar with questions similar to those on the CCT exam.

    Who Should Attend

    This material is designed to aid calibration technicians or individuals looking to achieve their CCT certification. Attendees of this course should have some prior knowledge and experience as a technician as this course is designed as a review of the subject areas needed for the CCT exam.

  • 120 hours 24 days QM21

    Certified Manager of Quality (CMQ/OE)

    Overview

    The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives-everywhere from small businesses to multinational corporations-that can have regional or global focus in a variety of service and industrial settings. A Certified Manager of Quality/Organizational Excellence facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement. The Certified Manager of Quality/Organizational Excellence should be able to motivate and evaluate staff, manage projects and human resources, analyze financial situations, determine and evaluate risk and employ knowledge management tools and techniques in resolving organizational challenges.

    Objective

    ◦Understand the content covered by the seven main domains in the CMQ/OE Body of Knowledge. ◦ Become familiar with questions similar to those within the CMQ/OE exam.

    Who Should Attend

    Any one who wants to use the QM framework,proven approaches and tools to be more effective on the job.

  • 60 hours 12 days QM22

    Certified Quality Auditor (CQA)

    Overview

    The Certified Quality Auditor is a professional who understands the standards and principles of auditing and the auditing techniques of examining, questioning, evaluating and reporting to determine a quality system's adequacy and deficiencies. The Certified Quality Auditor analyzes all elements of a quality system and judges its degree of adherence to the criteria of industrial management and quality evaluation and control systems.

    Objective

    - Understand the content covered by the five main domains in the CQA Body of Knowledge. - Become familiar with questions similar to those within the ASQ CQA exam.

    Who Should Attend

    Individuals involved with quality auditing, those who support the auditing functions within an organization, and those looking to achieve their ASQ CQA certification should attend this training

  • 140 hours 28 days QM23

    Certified Quality Engineer (CQE)

    Overview

    The Certified Quality Engineer is a professional who understands the principles of product and service quality evaluation and control. This body of knowledge and applied technologies include, but are not limited to, development and operation of quality control systems, application and analysis of testing and inspection procedures, the ability to use metrology and statistical methods to diagnose and correct improper quality control practices, an understanding of human factors and motivation, facility with quality cost concepts and techniques, and the knowledge and ability to develop and administer management information systems and to audit quality systems for deficiency identification and correction.

    Objective

    -Understand the content covered by the five main domains in the CQE Body of Knowledge. -Become familiar with questions similar to those within the ASQ CQE exam.

    Who Should Attend

    This material is designed to aid quality engineers or individuals looking to achieve their CQE certification. Attendees of this course should have some prior knowledge of statistics and quality engineering as this course is designed as a review of the subject areas needed for the CQE exam.

  • 40 hours 8 days QM24

    Certified Quality Inspector (CQI)

    Overview

    The Certified Quality Inspector is an inspector who, in support of and under the direction of quality engineers, supervisors, or technicians, can use the proven techniques included in the body of knowledge. Under professional direction, the Quality Inspector evaluates hardware documentation, performs laboratory procedures, inspects products, measures process performance, records data and prepares formal reports.

    Objective

    -Refresh knowledge of the content covered by the four main domains in the Certified Quality Inspector Body of Knowledge. -Become familiar with questions similar to those on the Certified Quality Inspector exam.

    Who Should Attend

    This material is designed to aid quality inspectors or individuals looking to achieve their CQI certification. Attendees of this course should have some prior knowledge of metrology, inspection, test, and quality assurance as this course is designed as a review of the subject areas needed for the CQI exam.

  • QM25

    Certified Quality Technician (CQT)

    Overview

    The Certified Quality Technician is a paraprofessional who, in support of and under the direction of quality engineers or supervisors, analyzes and solves quality problems, prepares inspection plans and instructions, selects sampling plan applications, prepares procedures, trains inspectors, performs audits, analyzes quality costs and other quality data, and applies fundamental statistical methods for process control.

  • 60 hours 12 days QM26

    Certified Reliability Engineer (CRE)

    Overview

    I. Reliability Management a. Strategic management b. Reliability program management c. Ethics, safety, and liability II. Probability And Statistics For Reliability a. Basic concepts b. Statistical inference III. Reliability In Design And Development a. Reliability design techniques b. Parts and systems management IV. Reliability Modeling And Predictions a. Reliability modeling b. Reliability predictions V. Reliability Testing a. Reliability test planning b. Testing during development c. Product testing VI. Maintainability And Availability a. Management strategies b. Maintenance and testing analysis VII. Data Collection And Use a. Data collection b. Data use c. Failure analysis and correction

    Objective

    The Certified Reliability Engineer is a professional who understands the principles of performance evaluation and prediction to improve product/systems safety, reliability and maintainability. This body of knowledge (BOK) and applied technologies include, but are not limited to, design review and control; prediction, estimation, and apportionment methodology; failure mode effects and analysis; the planning, operation and analysis of reliability testing and field failures, including mathematical modeling; understanding human factors in reliability; and the ability to develop and administer reliability information systems for failure analysis, design and performance improvement and reliability program management over the entire product life cycle.

    Who Should Attend

    This material is designed to aid reliability engineers or individuals looking to achieve their CRE certification. Attendees of this course should have some prior knowledge of statistics and reliability engineering as this course is designed as a review of the subject areas needed for the CRE exam.

  • 120 hours 24 days QM27

    Certified Pharmaceutical GMP Professional (CPGP)

    Overview

    -Regulatory Agency Governance -Quality Systems -Laboratory Systems -Infrastructure: Facilities, Utilities, Equipment -Materials and Supply Chain Management -Sterile and Non sterile Manufacturing Systems -Filling, Packaging, Labeling -Product Development and Technology Transfer

    Objective

    - Preparing for and passing the CPGP exam greatly enhances the ability of a company’s GMP-following employees and management to raise the GMP compliance "bar" to a new level. - Supports internal continuous quality improvement programs. - It is sector-specific applied knowledge.

    Who Should Attend

    The Certified Pharmaceutical GMP Professional understands the GMP principles as regulated and guided by national and international agencies for the pharmaceutical industry. This covers finished human and veterinary drugs and biologics, ectoparasitacides, and dietary supplements (alternatively called nutraceuticals where regulated as drug products, as well as their component raw materials (includes active pharmaceutical ingredients (APIs) and excipients), and packaging, and labeling operations.

  • QM28

    Certified Quality Improvement Associate (CQIA)

    Overview

    The Certified Quality Improvement Associate has a basic knowledge of quality tools and their uses and is involved in quality improvement projects, but doesn't necessarily come from a traditional quality area.

  • 60 hours 12 days QM29

    Certified Quality Process Analyst (CQPA)

    Overview

    The Certified Quality Process Analyst is a paraprofessional who, in support of and under the direction of quality engineers or supervisors, analyzes and solves quality problems and is involved in quality improvement projects. A Certified Quality Process Analyst may be a recent graduate or someone with work experience who wants to demonstrate his or her knowledge of quality tools and processes.

    Objective

    ◦Understand the content covered by the five main domains in the CQPA Body of Knowledge. ◦Become familiar with questions similar to those within the ASQ CQPA exam.

  • 5 days QM30

    Certified Six Sigma Yellow Belt (CSSYB)

    Overview

    The Six Sigma Yellow Belt Certification will be aimed at those new to the world of Six Sigma who have a small role, interest, or need to develop foundational knowledge. Yellow belts can be entry level employees that seek to improve their world or executive champions who require an overview of Six Sigma and DMAIC. This certification will adopt the approach of advancing the concept and potential of using Six Sigma tools and methodologies within an organization.

  • 60 hours 12 days QM31

    Certified Six Sigma Green Belt (CSSGB)

    Overview

    I.SSGB Course Introduction and Overview II.Pre-test III.Overview: Six Sigma and the Organization A.Six Sigma and Organizational Goals B.Lean Principles in the Organization C.Design for Six Sigma (DFSS) in the Organization IV.Define A.Process Management for Projects B.Project Management Basics C.Management and planning tools D.Business resolts for projects E.Team dynamics and performance V.Measure A.Process analysis and documentation B.Probability and Statistics C.Collecting and summarizing Data D.Probability distributions E.Measurement system analysis F.Process capability and performance VI.Analyze A.Exploratory data analysis B.Hypothesis testing VII.Improve & Control A.Design of Experiments B.Statistical Process Control C.Implement and validate solutions D.Control Plan VIII.Post Assessment

    Objective

    ◦Understand the content covered by the five main domains in the CSSGB Body of Knowledge. ◦Become familiar with questions similar to those within the ASQ CSSGB exam.

    Who Should Attend

    Green Belts, individuals supporting Six Sigma project, and/or individuals looking to achieve their ASQ Certification in Certified Six Sigma Green Belt.

  • 160 hours 32 days QM32

    Certified Six Sigma Black Belt (CSSBB)

    Overview

    I.SSBB Course Introduction and Overview II.Pre-test III.Enterprise-wide Deployment •Enterprise-wide view •Leadership IV.Organizational Process Management and Measures •Impact on stakeholders •Critical to x (CTx) requirements •Benchmarking •Business performance measures •Financial measures V.Team management •Team formation •Team facilitation •Team dynamics •Time management for teams •Team decision-making tools •Management and planning tools •Team performance evaluation and reward VI.Define •Voice of customer •Project charter •Project tracking VII.Measure •Process characteristics •Data collection •Measurement systems •Basic statistics •Probability •Process capability VIII.Analyze •Measuring and modeling relationships between variables •Hypothesis testing •Failure mode and effects analysis (FMEA) •Additional analysis methods IX.Improve •Design of experiments (DOE) •Waste elimination •Cycle-time reduction •Kaizen and kaizen blitz •Theory of constraints (TOC) •Implementation •Risk analysis and mitigation X. Control •Statistical process control (SPC) •Other control tools •Maintain controls •Sustain improvements XI.Design for Six Sigma (DFSS) Framework and Methodologies •Common DFSS methodologies •Design for X (DFX) •Robust design and process •Special design tools XII.Post Assessment

    Objective

    ◦Understand the content covered by the nine main domains in the CSSBB Body of Knowledge. ◦Become familiar with questions similar to those within the ASQ CSSBB exam

    Who Should Attend

    Individuals leading a Six Sigma project, and/or individuals looking to achieve their ASQ certification as a Certified Six Sigma Black Belt.