Quality Management

Quality Management

• 140 hours QM01

  Lean Six sigma Black Belt (LSSBB)

  Overview

  Six Sigma Black Belt is a professional who can explain Six Sigma philosophies and principles, including supporting systems and tools. A Black Belt should demonstrate team leadership, understand team dynamics and assign team member roles and responsibilities. Black Belts have a thorough understanding of all aspects of the DMAIC model in accordance with Six Sigma principles. They have basic knowledge of Lean enterprise concepts, are able to identify non-value-added elements and activities and are able to use specific tools.

  
  

  Objective

  Black Belts are at the core of every Six Sigma implementation. Motorola used the term "Black Belt" to describe "an individual who has developed a synergistic proficiency between his or her technical discipline and the Six Sigma strategies, tactics, and tools. These individuals will continually work towards institutionalizing the effective use of these tools throughout the corporation, its clients, and its suppliers."

  
  

  Who Should Attend

  individuals from all disciplines including Practitioners, Managers, Executive Champions, Deployment Champions, Project Champions, and all others involved in any aspect of improving engineered products and processes, business processes, and services that want to be Certified as SIX SIGMA Black Belts.

  
  
• 50 hours 10 days QM02

  Lean Six sigma Green Belt (LSSGB)

  Overview

  This course discusses the analytical tools that are used to measure and evaluate project performance. The course focuses on the skills and tools required for defining, measuring, analyzing, improving and controlling project processes. It discusses the Six Sigma approach for improvement and examines how it can be applied to various project activities. To facilitate project effectiveness, you will be taught how to identify significant performance gaps and how to use those gaps to generate potential projects. You will also learn how to properly define, scope, and present projects to peers and managers. We will also provide guidance on transitioning and closing out existing projects.

  
  

  Objective

  The essential objective of this course is to train an individual regarding requirements of the Six Sigma methodology. DMAIC (Define, Measure, Analyze, Improve and Control) & application of the class room training on one of the selected practice improvement project.

  
  

  Who Should Attend

  The Six Sigma Green Belt operates in support of or under the supervision of a Six Sigma Black Belt, analyzes and solves quality problems and is involved in quality improvement projects. A Green Belt is someone with at least three years of work experience who wants to demonstrate his or her knowledge of Six Sigma tools and processes. individuals from all disciplines including Practitioners, Managers, Executive Champions, Deployment Champions, Project Champions, and all others involved in any aspect of improving engineered products and processes, business processes, and services that want to be Certified as SIX SIGMA Green Belts.

  
  
• 30 hours 10 days QM03

  Six Sigma Course

  Objective

  This course discusses the analytical tools that are used to measure and evaluate project performance. The course focuses on the skills and tools required for defining, measuring, analyzing, improving and controlling project processes. It discusses the Six Sigma approach for improvement and examines how it can be applied to various project activities. Code Quality Management Courses

  
  
• 145 hours QM04

  Total Quality Management (TQM)

  Objective

  individuals from all disciplines includingPractitioners, Managers, ExecutiveChampions, Deployment Champions, ProjectChampions, and all others involved in anyaspect of improving the organization systeminclude engineered products and processes,business processes, and services ……etc

  
  
• 3 days QM05

  Leadership

  Objective

  Effective Leadership Training can help organizations and individuals improve and build upon what's currently happening in the organization and increase performance, motivation, and overall effectiveness for the future. VECG's Leadership Training is designed to provide participants with the critical skills needed to enhance future success while impacting bottom-line results.

  
  
• 2 days QM06

  Customer Satisfaction

  Overview

  Keeping your customers happy and continually buying from you should be the aim of every organization. The lifetime value of your customer should be your primary concern. Our Customer Satisfaction Excellence course can be run in one of two ways.

  
  

  Who Should Attend

   Any member of staff who has interaction with your customers  Sales people  Customer care teams  Sales and service advisors (phone or face to face)

  
  
• 1 days QM07

  Employee involvement

  Overview

  Getting employees' ideas and getting their involvement is critical in our rapidly changing world. If your company is going to be competitive, it's mandatory to involve not just hands, but the ideas from everyone in your organization.

  
  
• 2 days QM08

  Continuous Process Improvement

  Overview

  Continuous Improvement is a very participative course in which participants are split into groups or teams and engage in the process of team based continuous improvement problem solving with the hands on assistance of an experienced tutor. All of the basic problem solving tools are covered making it possible for participants to join other teams such as Six Sigma or other formal approaches

  
  
• 1 days QM09

  Performancemeasures QM09

  Objective

  This course will be useful to public managersand officers faced with challenges to measureand report on their performance in publicenvironments. All levels of staff andgovernment will find value in this course. Thisincludes those managing, developing andimplementing projects, programs and policies.

  
  
• 1 days QM10

  Benchmarking

  Overview

  During this event, managers will learn how and when to use benchmarking and best practice techniques to bring their strategic business plan into focus. Through benchmarking based group work and case study material, participants will learn the steps involved, addressing why, what, when, where and how to carry out benchmarking. Participants will understand how to deploy strategy and policy throughout the organization.

  
  
• 1 days QM11

  Supplier partnership

  Overview

  This course is for anyone developing a new customer supplier program or updating an existing one. Make a dramatic impact on customer satisfaction levels: boost quality, profits, and market share with customer-supplier partnerships.

  
  

  Objective

   Understand the benefits of establishing long-term, mutually beneficial partnerships that lower total costs and provide better delivery performance  Know how to select a team to establish capability goals and identify ongoing performance targets  Recognize the value of establishing a partnership environment through the formation of teams, using surveys and audits, developing specifications, and applying benchmarking processes

  
  
• 8 hours 2 days QM12

  Quality management systems

  Overview

  A QMS can be defined as: “A set of coordinated activities to direct and control an organization in order to continually improve the effectiveness and efficiency of its performance.” The main thrust of a QMS is in defining the processes, which will result in the production of quality products and services, rather than in detecting defective products or services after they have been produced

  
  
• 1 days QM13

  Quality Function Deployment

  Overview

  To develop skills in the use of QFD techniques for the planning of New products and all new initiatives. QFD can even be used to plan your Six Sigma, Lean manufacturing or other company wide initiatives.

  
  
• 1 days QM14

  Environmental Management Systems

  Overview

  Companies today are under increasing pressure to demonstrate that they do not pursue profit at the expense of the environment. This informative one-day environmental management training course provides an overview of environmental management systems for anyone who wants to understand how environmental policies and best practice can enhance their business. It heightens delegates' awareness of the regulatory initiatives at national, European and international levels.

  
  
• 1 days QM15

  Failure mode& Effect Design (FMEA)

  Overview

  (FMEA) is a systematic team driven approach that identifies potential failure modes in a system, product, or manufacturing / assembly operation caused by either design or manufacturing / assembly process deficiencies. It also identifies critical or significant design or process characteristics that require special controls to prevent or detect failure modes. FMEA is a tool used to prevent problems from occurring .

  
  
• 5 hours 1 days QM16

  Management tools

  Objective

  After completing the 7M course you will: -Be able to describe each of the 7M tools and it application. -Understand when, where and how to use the tools in your next project. -Be able to manage qualitative information and organize the activities effectively.

  
  
• 12 hours 2 days QM17

  Experimental design

  Objective

  The aim of the course is to provide tools for designing experiments that produce good quality data efficiently

  
  
• 10 hours 2 days QM18

   Statistical Process control

  Objective

   After completing this course you will:  understand the statistical concepts underpinning Statistical Process Control  understand the effects of variation on processes and be able to use that understanding to make sound decisions  be able to conduct Process Capability Studies and apply Control Charts in your workplace  interpret the output of Statistical Process Control methods effectively, avoiding misconceptions and identifying opportunities for process improvement .

  
  
• 1 days QM19

   Taguchi’s Method

  Overview

   Taguchi Method is a new engineering design optimization methodology that improves the quality of existing products and processes and simultaneously reduces their costs very rapidly, with minimum engineering resources and development man-hours. The Taguchi Method achieves this by making the product or process performance "insensitive" to variations in factors such as materials, manufacturing equipment, workmanship and operating conditions. Taguchi method makes the product or process robust and therefore is also called as ROBUST DESIGN.